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Our three translation services guarantees to reach next level of customer satisfaction

July 25, 2013
As an owner of over 7 million registered users on the top crowdsourcing site on the Internet, nothing brings us more joy than to announce three solid guarantees for our expert translation services that we offer to the employers of small businesses. This includes no-questions asked refund, guaranteed employer satisfaction, and a less than twenty-four hour turnaround time.

We have recently launched a revolutionary translation services model as part of our commitment to offer a one-stop shop of solutions in effort to eliminate the need to request quotes from translation agencies. With over 100,000 highly skilled translatorsin over 10 languages throughout the world, we possess all the necessary talent to handle translation needs through our state-of-the-art website. Nowadays, employers are recognizing through the safe handling of all of their small business needs, we can also be relied on to address their translation requests which includes three main guarantees.

These strong guarantees relate to each translation job posted in our marketplace. If a provider is not found or the one found produces unsuitable results, the employer’s prepaid money will be completely refunded with no extraneous fees. Our 100% money back guarantee is part of each translation job posted on our site.

Secondly, each employer receives personalized attention from one of our dedicated Account Managers to ensure their unaltered success and help employers feel comfortable with the job posting process. Our goal is for each user to have a successful experience on our site, free from confusion resulting in a 100% customer satisfaction guarantee.

Lastly, we have instituted a twenty-four hour guarantee, ensuring each translation jobcontaining less than 300 words will receive multiple final translations in less than twenty-four hours. For jobs that contain more than 300 words, each employer will receive multiple sample translations in twenty-four hours or less to help decide on a provider.

“Seeing results within 24 hours is important to our clients and we made it our priority as well. It is in our guarantee as we firmly believe speed and efficiency will strengthen our relationship with our client base,” says Zhou Lei, Witmart CEO. “We offer this 100% guarantee so clients are comfortable coming to us for translation needs as well as other jobs they need completed.”

We stand uniformly behind our three-tier guarantee and advise any employer to our Contact Us form or toll free phone number to expedite any concern they may have. Our expert translation service is one of many features that we offer to small businesses to help them complete all of their needs under one roof and we take pride in each job we receive.

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